|
Reservations: Space is limited on all our departures. On some trips we are
able to accept reservations just prior to departure, but most
require advance planning. Always call our office to see if space
is available. We recommend that you reserve your space as soon
as you know which departure you want. We're happy to hold a
reservation on the trip for you for 10 days while we await your
deposit in the mail, or you may receive immediate confirmation
of your trip reservation by charging your deposit by phone to
your Visa or Mastercard.
To
reserve space on any JHRJ trip: Please use the
Reservation Form from "Booking Information" (photocopy
for each additional participant in your group)
To reserve space on any JHRJ trip, please use the application form with a deposit in the following amounts: 2 day California trips — $100 deposit; 3-5 day California and Oregon trips — $250 deposit; balance due 60 days before departure. All other JHRJ operated trips— $1000 deposit. You may charge your deposit by phone.
On all departures that have a land cost greater than $1,000, a second installment of $1200 is due 4 months before departure. If you sign up less than 4 months prior to departure, both the first and second deposits are due. Final payment of land cost is due 90 days before departure.
Second deposits and final payments
for all trips must be paid by check unless you want to pay a bank surcharge.
Reservations for Special Trips or Trips with Affiliate Outfitters: Please note that a few trips that we operate have special deposit and payment schedules. These schedules are fully explained in their respective trip profiles. Please also note that in those instances in which we work with affiliate outfitters, different reservation and cancellation fees may apply. In those instances, please refer to the individual trip profiles and the Reservations and Cancellation information.
Prices are quoted in U.S. dollars and all payments must
be made in U.S. dollars. James Henry River Journeys/Wilderness
Journeys reserves the right to decline to accept any individual
as a trip member for any reason whatsoever. If payment installments
are not paid when due, James Henry River Journeys/Wilderness
Journeys reserves the right to treat the reservation as canceled.
Additionally, no one will be allowed to depart on a trip unless
all payments and necessary documents have been received by
our office.
Credit Cards: We accept
Visa and Mastercard Credit Cards for payment of first deposit
on the land cost only on JHRJ trips. Second deposits and final
payments must be paid by check. If you need to use a credit card for 2nd deposits (longer trips) or final payments, there is a surcharge.
Make
Reservations Early: Many trips sell out early, so it is advisable to sign-up at least 4-6 months prior to departure. We encourage early sign-ups as they help to guarantee a trip’s departure. Reservations for all domestic (lower 48) trips are accepted up to 7 days prior to departure. All payments for trips submitted less than 14 days prior to trip departure must be in the form of a cashier’s check, money order or credit card (with a credit card surcharge).
Providing space is available, applications for Alaskan river trips will be accepted up to 10 days prior to departure. At that time James Henry River Journeys is normally required to release unallocated air and hotel reservations. On Alaskan trips, a $75 late
sign-up fee will be charged in order to cover the cost of
resecuring air and hotel reservations that have been released
and providing overnight delivery of your trip documents (if applicable).
Children on Trips: Most of our river trips are ideal for children. Minimum age is 7 on the Rogue and Klamath; 14 on the Tatshenshini; and 16 on Arctic trips. On internatinal trips and special educational programs (ie. Photography Workshops), please check with us before sending ina deposit for children who will be accompanying you who are under the age of 16. The ages listed are guidelines. Please call to discuss this if you have a unique situation.
The
following material is sent out to all participants:
Prior to Sign-Up:
Trip Profiles: Detailed information, concerning daily
itineraries, arrangements, reservations, waitlisting, cancellation
and refunds, trip qualifications, air travel, tier-pricing,
cancelled trips, trip grading, covered expenses, age limits,
insurance, educational credit, baggage, medical information,
equipment lists, bibliography, and liability are discussed in
detail for each trip that we operate.
Trip supplements and pre-departure information: The following material is sent out to all participants:
Immediately
After Sign-Up: You will be sent a confirmation,
a detailed trip itinerary (if you have
not already received them), a Release and Assumption of Risk
Form, an invoice for second deposit (if applicable), a medical
certificate, medical information (if applicable), equipment
list, and other pre-departure information
needed to prepare for your trip.
About 70-100 Days Before Departure: Invoice for final payment depending on trip.
About Three Weeks Before Departure: Final pertinent details about the trip, including air tickets,
trip roster, rendezvous instructions, insurance policy (if you
have taken one out), and maps if available, and other supplementary
information. Please feel free to phone or write if you have
any questions.
Land
Cost:
Tier-Pricing - Our trips are budgeted for an optimal
sign-up. At times, we do not reach that number although we make
every effort to do so. Rather than cancel a trip, we have found
that by charging a little more for a smaller group, we are still
able to operate a trip that otherwise might have been cancelled.
Tier pricing is based on the number of full-revenue tour members.
Not included are guests or staff of Wilderness Journeys/James
Henry River Journeys, the trip physician, or members of the
media who at times join our trips.
If tier-pricing applies to any trip, it will be listed in each
trip profile. We have found most of our clients prefer a small
surcharge in order to let the trip operate.
If a participant cancels within 29 days prior to departure and
thereby reduces the group size, the other participants will
not be charged the higher tier. Some trips have only one tier,
while others have three tiers such as the following example.
Example-Land
cost with:
10-20 participants $3950
5-9 participants $4250
Rates quoted are based on sharing a double room or tent. Rates
for single supplements are quoted in the specific trip profiles.
Accommodations
for single travelers who wish to share: All of our
trips that include in the land cost hotel and tent accommodations
are based on double occupancy. If you are traveling alone
and desire a roommate, we will match you up with someone of
the same sex if one is available. If none is available, you
must pay the single supplement fee listed for each trip as
stated in the individual trip brochures.
The Single Supplement charge can usually be avoided by signing
up for the trip 4 to 7 months in advance. Our procedure is
that we pair you up with a member of the same sex for both
rooms and tents at the time we receive your Trip Application.
Single supplements: Available on most trips for a supplemental
cost and listed in each trip profile.
Validity
of Land Costs: Land Costs and airfares listed
on this website and in our catalog are subject to increase without
prior notice, even after you have signed up on the trip. Some
of the overseas trips are planned far in advance and are sensitive
to international foreign exchange rates and/or inflation (costs
which are beyond our control) and some of our domestic trips
in Alaska are influenced by bush plane (fuel surcharges). We
do everything we can to avoid raising prices, yet fee increases
are sometimes regrettably unavoidable.
Land
Costs include: The following is a generalization
of what is usually included in the Land Cost. The individual
trip profiles and supplements will qualify any of the exceptions.
River trip fares include: Hotels
(double occupancy) on some Alaskan departures (see detailed
Trip Profiles), professional river guides, cost of all instruction
(i.e., naturalist, photographer, poet, chef, winemaker, musicians,
etc.), in most instances—all meals from lunch on the first day through lunch on
the last day, rafts (unsinkable-6 separate air chambers), Avon
Professionals (15'-16' paddleboats/6-8 people), Avon Spirits
(18' oar boats carrying supplies/3-5 people), self-bailing inflatable
kayaks, Soar inflatable canoes (Brooks Range), group commissary, Coast Guard
approved lifejackets, waterproof bags for clothing and ammunition
cans for cameras. All-inclusive local transportation from trip
arrival points to trip departure points. Sleeping units (sleeping
bags, rugged inflatable mattresses, and ground tarps and tents
are available for rental or included on most multi-day trips in lower 48.
(See Trip Profiles-"What's Included.")
River
trip fares usually do not include: Pre and post trip hotel accommodations (unless otherwise
noted in trip profile), travel expenses to group meeting point
or from group departure point, insurance of any kind, excess
baggage charges, airport taxes, alcoholic beverages (except
some wine served at dinner-see Trip Profiles), gratuities to
guides and facilitators, laundry, or other personal items, medical
costs (except for ordinary services provided, evacuation from
remote areas by any conveyance, or costs of hospitalization
are not covered.
Delays: (Applies to both river and international trips) Any additional
expenses stemming from the delay, extension or change in itinerary
of a trip due to weather, political disputes, illness, failure
of transportation or other causes beyond our reasonable control
are not included in trip cost.
James Henry River Journeys/Wilderness Journeys is not responsible
for additional hotel nights not specified in the individual
trip itineraries which may be required while en route, prior
to or following a trip, caused by changes in airline scheduling,
by participants' travel itineraries, or by other circumstances.
James Henry River Journeys/Wilderness Journeys is not responsible
for expenses incurred in recovering lost luggage, belongings
left behind on a trip, or in shipping purchases or other goods
home from abroad.
Transfer
and Cancellation Policy
Transfers- California and Oregon River Trips: If you
must transfer from one trip to another after we have processed
your original reservation, an additional fee will be charged.
The transfer fee is $30/person. No tranfers can be made after
the final payment due date. Trip Cancellation Insurance is advisable.
Transfers- All Other Trips: If you transfer from one trip to another 91 days or more before departure (of the trip you are transferring from), there is no transfer fee. If you transfer within 90 days of departure, you are subject to our regular Cancellation Fees as outlined below (appropriate to the date you notify us that you want to transfer). We recommend that you purchase Trip Cancellation Insurance to protect yourself.
Cancellations
JHRJ Trips: If you must cancel your reservation, your
deposit will be returned minus a cancellation fee as follows
(computed as of the date of our actual receipt of written cancellation
notice; e-mail is fine). Deposits less $100 service charge (Oregon and California) for JHRJ trips only). If you cancel and provide a replacement or if we are able to fill the trip without you, your payment (less $100 service charge) will be refunded in full.
On all JHRJ departures whose land costs exceed $1,000, the cancellation fees are as follows: from time of reservation until 120 days prior to departure, $500; 90-119 days prior to departure, 33% of land cost; 60-89 days prior to departure, 50% of land cost; less than 59 days before departure, 100% of land cost. If payment installments are not paid when due, James Henry River Journeys/Wilderness Journeys reserves the right to treat the reservation as cancelled.
For tours where airfare is part of the package, cancellation fees apply to the entire tour cost of land and air combined. We highly recommend that all clients purchase cancellation
insurance (see Insurance section).
If payment installments are not paid when due, James Henry River
Journeys/Wilderness Journeys reserves the right to treat the
reservation as cancelled.
Cancellations
Affiliate Outfitters: Please note that in those instances
in which we work with affiliate outfitters, different reservation
and cancellation fees may apply. Please refer to the detailed
trip profiles for that particular trip.
Refunds: Rates are based on group participation and it is understood
and agreed that there will be no partial refunds for unused
hotel rooms, trekking arrangements, sightseeing, etc., for any
reason whatsoever.
Trip Insurance: We highly encourage all participants to purchase trip cancellation and travel insurance. We are able to offer our participants a discounted group rate for this insurance, which is included in the initial $250/person trip deposit (for the Klamath and Rogue) and $1000/person trip deposit (for our Alaskan Trips). For the Klamath, this $250 payment includes a deposit of $190 for the land cost of the trip as well as $60 as full payment for Trip Cancellation and Travel Insurance; for the Rogue, this $250 payment includes a deposit of $160 for the land cost of the trip as well as $90 as full payment for Trip Cancellation and Travel Insurance; for the Tatshenshini, the $1000 payment includes a deposit of $700 for the land cost of the trip as well as $300 as full payment for Trip Cancellation and Travel Insurance; for the Arctic trips, the $1000 deposit includes a deposit of $650 for the land cost of the trip as well as $350 as full payment for Trip Cancellation and Travel Insurance.
Special Note: Including this insurance in the trip deposit allows the pre-existing medical condition exclusion found in the policy to be waived (please read the accompanying insurance brochure, “Description of Coverages”), that is mailed out with our Registration Forms. If you decline this insurance, the amount designated for the insurance will be applied to the trip land cost.
Before the trip, the trip cancellation benefit provides for the reimbursement of all insured land costs should you have to cancel a trip due to personal or family illness or for any of the other covered events. During the trip, this insurance also covers trip interruption, loss or damage to baggage, and emergency medical and dental expenses including emergency evacuation expenses. For the exact details of coverage, please read the accompanying “Description of Coverages.”
We ask that you pay special attention to the cancellation conditions and note that James Henry River Journeys cannot assume any liability for such losses, and without adequate insurance, you will be fully assuming these risks.
If you wish to decline this insurance, please check the appropriate box under “Trip Cancellation and Travel Insurance” on the “Reservation Form,” and we will apply this money towards the trip land cost.
Insurance purchased later will contain the standard Pre-existing Condition Exclusion.
Air
Travel: Although we do not write air tickets in our office,
our staff is experienced in advising what flights will mesh
best with your particular departure.
The fares that we quote in our pre-departure literature are
subject to change without notice. Some of the fares are seasonal
(they are higher at some times of the year and less at other
times) and some vary slightly for weekend vs. weekday travel.
We recommend early ticket purchase in order to protect oneself
from fare increases, but always call our office before ticketing
to make sure that minimum trip enrollments have been met.
Medical
and Health: While our river trips are not on the most
dangerous rivers imaginable nor are our treks hair-raising mountain
climbing expeditions, they are physically demanding and go into
areas where medical facilities are nonexistent.
If you have any concerns about how demanding the trip is with regard to your fitness, please call our office.
On all our trips,
but especially ones that go into remote areas, James Henry River
Journeys/ Wilderness Journeys will carry a well-equipped first-aid
kit. Medical attention will be administered free of
charge to trip members by the trip leaders/doctors in the field.
Hospital facilities for serious problems are often unavailable and evacuation can be prolonged, difficult and expensive. James Henry River Journeys/Wilderness Journeys assumes no liability regarding the provision of medical care. Trip participants will receive a medical certificate which must be filled out and signed by the trip member and sent back to us. In addition, your doctor may be asked to sign your medical certificate and return it to us if any of the following conditions apply: a) the trip on which you have enrolled requires it (grading system); b) OR you are 65 or older (Alaska wilderness trips) c) OR you have a medical condition that would require an examination and approval by your doctor prior to your departure (all trips).
Prior to signing up for the trip, please consult with your physician about any health concerns and any medical condition(s) that you might have. Good health is a prerequisite for all our trips and it is vital that trip members with chronic medical issues make them known to us. Completely filling out the medical questionnaire that we send you immediately after you sign-up for a trip is a prequesite for joining the trip.
Please note that once you have been confirmed on a trip that requires the signature of a physician for either clause a, b, or c, as mentioned in the preceding paragraph, normal cancellation penalties apply if your doctor does not sign the certificate.
Trip members should have a personal supply of any special medications which they may need; a suggested personal first aid list will be sent to all participants. It is understood that James Henry River Journeys/Wilderness Journeys is not a medical facility and therefore has no expertise nor responsibility regarding what medications or inoculations you and your private physician should decide necessary for your safe participation in the tour.
The trip leader has the right to disqualify anyone at anytime during the trip if he feels the trip member is physically incapable and/or if a trip member’s continued participation will jeopardize the safety of the group or detracts from the enjoyment of other trip participants. Refunds are not given under such circumstances.
Trip members should have a personal supply of any special medications
which they may need; a suggested personal first aid list will
be sent to all participants. It is understood that James Henry
River Journeys/ Wilderness Journeys is not a medical facility
and therefore has no expertise nor responsibility regarding
what medications or inoculations you and your private physician
should decide necessary for your safe participation in the tour.
Responsibility
of Trip Members: Please read this carefully. Payment
of deposit represents an acceptance by purchaser of the following
terms and conditions. Trip members have certain responsibilities
to James Henry River Journeys/Wilderness Journeys and to other
trip members. Trip members are responsible for: understanding
the conditions implied in the James Henry River Journeys/Wilderness
Journeys and to other trip members. Trip members are responsible
for: understanding the conditions implied in the James Henry
River Journeys/Wilderness Journeys trip grading system which
is appropriate to their interests and abilities; preparing for
the trip by studying the itinerary and supplemental information
sent by James Henry River Journeys/Wilderness Journeys; bringing
appropriate clothing and equipment as advised by James Henry
River Journeys/Wilderness Journeys; following normal standards
of personal hygiene in order to lessen risk of traveler's diseases,
as advised by the trip leader and trip doctor (if a trip doctor
accompanies the trip); acting in an appropriate and respectful
manner in accordance with the customs of countries visited;
completing the trip itinerary as scheduled (or as adjusted in
the field if necessary).
Limitations
of Liability: James Henry River Journeys/Wilderness
Journeys (its Owners, Outfitters, Agents, and Employees) give
notice that they act only in the capacity of agents for the
participants in all matters relating to transportation and/or
all other related travel services and assume no responsibility
for injury, delay, irregularity, loss, or damage to person or
property in connection with any service resulting directly or
indirectly from any of the following causes: acts of God, detention,
annoyance, weather, failure or any means of transportation to
comply with schedules, quarantines, strikes, civil disturbance,
theft, governmental regulations, discrepancies or change in
transit or hotel services over which it has no control.
Money paid to James Henry River Journeys/Wilderness Journeys for air tickets is money paid in trust for the airlines and James Henry River Journeys/Wilderness Journeys can assume no responsiblility for fluctutations in price or schedule, and in the event of a default, clients must look to the defaulting airlines or personal
Cancellation Insurance for refunds.
James Henry River Journeys/Wilderness Journeys reserves the
right to take photographic or film records of any of their trips,
and may use any such records for promotional and/or commerical
purposes.
Cancelled
Trips: We abide by our schedules, but James Henry River
Journeys/Wilderness Journeys reserves the right to cancel any
trip, substitute a trip, or change an itinerary due to situations
beyond our control: severe weather, unfavorable water conditions,
inadequate signup, or international relations which makes the
trip unfeasible for us to operate. In such a case, a full refund
of land cost is given, but James Henry River Journeys/Wilderness
Journeys is not responsible for additional expenses incurred
by members in preparing for the trip (i.e., non-refundable "Advance
Purchase" air tickets, visa fees if applicable, equipment,
medical expenses, or for any necessary additional arrangements
should trip member have embarked prior to the group departure
date). James Henry River Journeys/Wilderness Journey must normally
must make substantial payments to its suppliers (including providers
of land travel) far in advance of the scheduled embarkation
date. If a trip is canceled due to force majeure (acts of God,
war, labor strikes, earthquake, flooding, etc.), James Henry
River Journeys/Wilderness Journeys/will promptly refund the
portion of the trip cost not advanced to suppliers. JHRJ/WJ
will use its best efforts to recover advance payments as promptly
as possible, and will refund the amount recovered, if any. However,
James Henry River Journeys/ Wilderness Journeys does not guarantee
recovery of any or all of the advance payments made, and our
use of best efforts to recover these payments will not include
the institution of any legal proceedings in foreign jurisdictions.
Refunds
due to extenuating circumstances: James Henry River Journeys/Wilderness
Journeys also reserves the the right to alter the trip itinerary
at any time, to right to decline to accept- or to retain from
further participation- any person it judges to be incapable
of meeting the rigors and requirements of participating in the
activities, or any person whose actions or deportment impede
trip operation or rights, welfare or enjoyment of other trip
members. A refund based on cost of unused land services is the
limit of James Henry River Journeys/Wilderness Journeys responsibility.
James Henry River Journeys/Wilderness Journeys also reserves
the right to alter the trip itinerary at any time, to change
the trip leader, to substitute other lodging, or to alter the
travel arrangements, if James Henry River Journeys/Wilderness
Journeys deems it to be in the best interests of the trip participants
or if the need arises due to circumstances beyond our control
such as bad weather, sickness, or transportation delays. James
Henry River Journeys/Wilderness Journeys is not responsible
for any additional expenses, such as extra hotel nights, meals,
etc., caused by circumstances beyond our control, such as bad
weather, sickness, strikes, or transportation delays, or for
any unusual charges incurred on behalf of the safety of the
participants.
On advancement of deposit to James Henry River Journeys/Wilderness
Journeys, the depositor therefore agrees to be bound by the
above recited terms and conditions.
Airline
Clause: The airlines concerned with the travel on these
trips and their agents are not to be held responsible for any
act, omission, or event during the time the passengers are not
on board the aircraft. The passenger ticket in use by the airlines
when issued shall constitute the sole contract between the airlines
and the passenger and/or purchaser of these tickets. Participating
carriers: any IATA or ATC carrier.
Money paid to James Henry River Journeys/Wilderness Journeys
for air tickets is money paid in trust for the airlines and
James Henry River Journeys/Wilderness Journeys/can assume no
responsiblility for fluctutations in price or schedule, and
in the event of a default, clients must look to the defaulting
airlines or personal Cancellation Insurance for refunds.
I have read and do agree to all the conditions as stated under
"Booking Information," specially noting the policy
on cancellations and refunds. I understand that I will be required
to sign a detailed Release of Liability and Assumption of Risk
before being accepted as a participant on this trip.
|
